INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is my financial data stored online or on a cloud server?

Absolutely not. Spendwise Pro is designed with an offline-first approach. All your financial data, including transactions, accounts, categories, budgets, and savings goals, is stored exclusively on your device. We do not collect, transmit, or store any of your sensitive financial information on our servers or any third-party cloud services, ensuring your complete privacy.

What happens to my data if I uninstall the app?

If you uninstall Spendwise Pro, all locally stored data on your device will be deleted. To prevent data loss, we highly recommend using the Encrypted Backup & Restore feature regularly to save your data securely.

How does the local PIN authentication work, and what if I forget my PIN?

Your 4-digit PIN is stored encrypted only on your device and is used solely for local authentication. If you forget your PIN, you can reset it using the security questions you set up during the initial setup. We do not have access to your PIN or your security answers.

How does the AI and Chatbot feature work without accessing my private data?

The AI for budgeting/savings insights and the chatbot operates on generalized financial principles and interaction patterns. When you use voice commands or text input, the input is processed by secure, privacy-focused AI services (e.g., Google's speech-to-text APIs) to understand your request. Your specific financial transactions or detailed personal data are not sent to these AI services or stored on our servers. The AI provides recommendations based on common financial habits or statistical analysis, not by directly analyzing your individual data.

How does Spendwise Pro make money?

Spendwise Pro uses a hybrid monetization model. We integrate Google AdSense (AdMob) to display non-intrusive advertisements within the app, which helps support the free features. Additionally, we offer a premium subscription model for users who wish to unlock advanced features and enjoy an ad-free experience.

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